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Choosing a Device

While there may be numerous devices listed on your school’s BYOD program, they are all suitable for use at your child’s school since these devices have been chosen based on information provided by your school.

Your school may have provided you with an information pack on any specific or minimum device requirements that your child may need due to their Year Level or subjects, so we advise that you have this information handy when choosing a device.

If you are looking for any accessories such as a bag or an extended warranty, these will become visible after you have selected a device of your choice. Once again, the offering and range of accessories and extended warranties are made available after consultation with your school. Note that some schools have requested that accessories are bundled with the device and this will be shown on the description of the computer/tablet. At this point in time, any accessories and warranties must be purchased in the same transaction as the device and cannot be purchased later.

Computer Terminology

We understand that some of the terminology used to describe the features of devices on any website can sometimes be confusing. However, the below information should be of some assistance in understanding the computer jargon.

This is the brains of the computer. The more ‘cores’ the CPU has, the more capacity it has to handle multiple processing at any given point of time. The ‘gHZ’ refers to how quickly it can process information, thus a CPU with more cores and higher GHZ is better but can be more expensive.
This is the temporary memory that the computer uses to assist in running programs or processors. Extra space or GB means the computer has more space to store data it needs temporarily to run. Again, devices with higher RAM will run better, but may be more expensive.
This is the permanent memory that the computer uses to store such data as the Operating System, Programs, Files, etc. and thus the higher GB a Hard Drive is the more you can store. Technology has changed in recent times where SSD (Solid State Drives) are now more readily available. SSD’s are better than their HDD counterpart as they do not have moving parts, work a lot faster and use less power. While they are more expensive it is of great benefit to have a device that has a SSD.
This is technology that allows the device to connect to the Internet (usually through another device such as a router/server). There are many variations of Wi-Fi and these variations can differ in speed and connectivity options. The current Wi-Fi standard is ‘AC’ whereas devices still contain the ‘N’ standard. Majority of the time either standards will be fine for your school, but we still suggest referring to your schools minimum device requirements.
Battery Life
Battery life is important for devices as in most instances, schools do not allow children to charge their device at school – devices would need to be charged at home overnight. There is some information that will assist in deciding which laptop contains better battery life. Good practice to ensure your battery will last long is to enlist things as lowering screen brightness, turning off Bluetooth, etc. as these can drain the battery life.
A laptop battery contains Cells that assist in delivering power to your computer. Generally, the more cells a battery has the longer it will last between charges. 4 Cell Batteries are good for browsing the web and office applications. 6 Cells Batteries are suited for that as well, but are also better if your device will be running more intensive Graphic Design/Production programs as well; however, they can be more expensive.
This is the term given for Watt Hours. The higher the WHR rating on a battery generally means the longer the battery will last.


All our BYOD orders are fulfilled from our main distributors in Singapore and based on stock availability. Most times we will have stock on hand and deliveries take place within three to five working days. Should a device not be available in stock, it could take up to four to six weeks. In cases where stocks are not available, you will receive a separate email advising the expected delivery timeframe.

The order you placed will be delivered to the delivery address you enter upon placing your order, in the delivery time slot you nominated. Should you require your order to be delivered to the school instead of the mailing address you have entered, or if you require any variation to the timing you have nominated, please send us an email immediately after placing your order, advising us to that effect. Please be advised that as delivery is done via a third party to our distributor, there are limitations on what we can arrange:

  1. Delivery timing: two time slots can be nominated, 9am to 2pm, OR 2pm to 6pm. No specific timing can be arranged.
  2. The delivery person can only call you for the delivery while they are at the delivery venue (your home / school). They are unable to ring prior to the delivery.

If you are concerned with the delivery limitation, please email us immediately after placing your order and we will arrange an alternative directly with you.

After Sales Support

While issues may arise after your child has started using the device, we recommend that parents contact the School’s IT Department/Helpdesk for assistance in the first instance. Should they be unable to resolve the matter, the next best point of call would be to contact the relevant technical support (MS / HP /Lenovo, please see below). In any case, please feel free to contact us via our Contact Us form.

  • Microsoft
  • Support line: 1800 622 1898 (+65 6622 1898)
    (SG time 9am to 6pm)

    Chat support
    (SG time 10am - 6pm for local support)
    Outside these hours - Global Support, can assist with troubleshooting however unable to assist with a replacement device. For a replacement device, please contact the SG Support within the SG support hours

  • HP

    Please be advised for troubleshooting it is recommended that you contact HP support directly. In the event that the devices / accessories are in need of a replacement, you may contact us via the 'Contact Us' form. Please provide the Serial Number of your devices and we can log the issues with our distributor. Response time from HP can take up to 6 weeks.